Frequently Asked Questions (FAQs)

Welcome to the Marian House Nursing Home FAQ page! We understand that choosing a care home for your loved one is an important decision. To assist you, we’ve compiled answers to some of the most commonly asked questions. If you require further information or have any additional questions, please don’t hesitate to contact us.

General Information

Marian House is a nursing home situated in Sutton Coldfield, providing personalized accommodation and expert care for elderly residents. We offer services including nursing care, dementia care, respite care, and residential care in a warm, supportive, and homely environment.

Our home is situated at 32 Walmley Ash Road, Sutton Coldfield, B76 1JA.

We are proudly rated ‘Good’ in the most recent CQC report, assuring you that we provide quality, professional care.

Location

Is the location easily accessible and convenient for family and friends to visit?
Are there nearby shops, public transport, and amenities for convenience?
Does the surrounding area appeal to you?
Are there outdoor rest areas available?

Did the staff make you feel welcome?
Were refreshments offered?
Do the present residents appear happy, creating a homely atmosphere?
Is the home well-maintained, in good repair, and clean?
Does the home have a pleasant aroma?

Were you shown the actual room that you or your relative would occupy?
Can residents personalise their rooms with their furniture and possessions?
Is the room tastefully decorated?
Does the room have an en-suite facility?
Are there provisions for a television and telephone connection?
Can residents lock their rooms if desired or necessary?
Is there flexibility to move to another room if the offered one doesn’t suit?

Does the home provide the required level of care for you or your relative’s needs?
Is there a regular review of individual needs?
Does the home offer higher levels of care if needed in the future?
Can residents have meals at their preferred times?
Is in-room dining available if desired?
Is there a choice of menus?
Are special dietary requirements accommodated, such as vegetarian or diabetic diets?
Are snacks readily available throughout the day?
Are the menus changed regularly?
Do the cooking staff consult with residents regarding their food preferences?
Does the home offer a comprehensive range of services?
Are visiting healthcare professionals, such as dentists, chiropodists, and opticians available?
Is there regular access to a hairdresser?
Are additional services provided, such as physiotherapy and occupational therapy if required?
Are there sufficient assisted bathing facilities in the home?
Do residents have the freedom to establish their own daily routines?
Will relatives be notified if a resident falls ill and receive regular updates on their well-being?

Is there a quiet lounge area without a television for residents seeking a peaceful environment?
Are there safe and secure garden facilities for residents to enjoy?
Are arrangements in place to accommodate the needs of smokers?
Is there easy access for individuals with mobility challenges or those using wheelchairs?
Are there accessible toilet facilities throughout the home?
Do corridors and toilets have secure handrails?
Did the staff appear friendly and caring towards existing residents during your visit?
Is there a designated staff member responsible for each resident’s care?
What training is provided to the staff?
Is there a weekly plan of activities, and were examples shown to you during your visit?
Are residents consulted about their hobbies and interests?
Are birthdays and special events celebrated within the home?
Is exercise encouraged, and if so, what forms does it take?
Are daily newspapers available for residents?
Were there any displayed photographs of recent activities within the home?
Overall, do you feel that the specific needs of you or your relative can be met by the home you visited?

Services at Marian House

A care home provides personal care for residents who are generally independent but may need assistance with daily tasks. In contrast, a nursing home offers more advanced care, including round-the-clock nursing services for residents with medical needs.

Nursing home care is suitable for individuals who require medical care, round-the-clock nursing support, or those with physical disabilities or severe dementia that necessitate a higher level of assistance.

A care plan is a personalised document that outlines the specific care and services a resident needs. It is developed in consultation with the resident, their family, and the care team to ensure the best possible care is provided.

Complex care refers to care provided for residents with multiple health issues or conditions that require specialised attention and coordination among healthcare professionals.

Dementia Care

A person with dementia should be considered for care home placement when their condition becomes difficult to manage at home and they require professional care, support with daily activities, or specialised care for their condition.

Yes, in the UK, individuals with dementia are required to pay for their care unless they qualify for financial assistance from the government.

The cost of dementia care can vary. For residential care, the average cost per week depends on the level of care needed. For more specialised dementia care, prices may be higher.

In the UK, patients with dementia do not automatically receive free care; however, financial support may be available depending on their income and savings.

Caring for someone with dementia involves creating a structured environment, offering support with daily activities, ensuring safety, and providing emotional support. Specialised care homes, like Marian House, provide tailored care for individuals with dementia.

Respite Care

Respite care is a temporary service that provides relief for caregivers. It allows family members to take a break while ensuring their loved one continues to receive the care and attention they need.

The cost of respite care depends on the level of care required. For more extended stays, pricing may vary.

The person needing care, or their family, typically pays for respite care unless they are eligible for financial support from the local council or the NHS.

Respite care can last anywhere from a few days to several weeks, depending on the resident’s needs and the availability of spaces.

Residential Care

Residential care provides help with daily living activities such as dressing, bathing, and eating, but does not include medical care. It is suited for individuals who are generally healthy but require some assistance with personal care.

Residential care costs typically are per week, depending on the level of care needed and the facility’s amenities.

Nursing care is more intensive and is provided by registered nurses. It is needed for individuals with medical conditions or serious health issues. Residential care offers support with daily activities but does not require medical expertise.

Payment and Fees

Nursing home care in the UK is paid for either by the individual (if they can afford it) or by the local council if the person is eligible for funding. For more information on funding, you can visit the government’s website on care fees.

Funded nursing care is available for those who need care but are not eligible for full funding. This is generally provided at a set rate, which can vary by region.

Life at Marian House

We offer a range of activities to keep residents engaged and active, including:

  • Games & Social Events – Build friendships through fun group activities.
  • Gardening – Connect with nature through therapeutic gardening activities.
  • Music Therapy – Enjoy live music sessions and sing-along activities.

Yes, we encourage residents to bring personal items, such as photographs and keepsakes, to make their room feel more like home.

Our residents enjoy nutritious, home-cooked meals tailored to their dietary needs. We offer a variety of choices, ensuring all residents enjoy their meals in a pleasant, social setting.